Workplace Investigations: Avoid Mistakes, Get Results

By March 24, 2017 Investigations

workplace investigationsWorkplaces around the world are changing rapidly. Alongside the obvious benefits of innovativeness and expanding commercial and technological possibilities, globalization, ever-evolving infrastructures, personal mobility, transportation and the close interaction of people from diverse cultures, we must also make an atmosphere that is ethical, legal, safe, and has security challenges abounds. Of course, different countries will have different standards of these practices, and the UK signage codes for safety may vary compared to the safety standards in America and whatnot, but creating a safe and secure environment is essential.

Therefore, it is no surprise that in the course of conducting business, companies occasionally find a need for discreet, trustworthy and precise investigations to gain understanding of the actions, reactions, and practices of people inside and outside their organization. Most businesses are keen to implement effective incident management solutions into their places of work to monitor all aspects of health and safety.

Common Reasons for Workplace Investigations

There are a number of reasons for workplace investigations, including concerns that conduct by an employee or several employees may break either company, federal, state or ethical rules, regulations and/or laws.

Some examples of employee misconduct include:

  • Theft
  • Sabotage
  • Workplace violence, including workplace bullying
  • Background investigations
  • Due diligence requirements
  • Misuse of company property
  • Misappropriation of funds
  • Sexual harassment
  • Fraud, waste or abuse
  • Discrimination
  • Workers compensation fraud
  • Any other behavior that may be cause for disciplinary action, dismissal or even the filing of criminal or civil charges
  • A specific complaint by an employee or a supervisor against the conduct of another employee, supervisor or outsider that has the effect of adversely impacting the physical and/or mental welfare of the complainant or someone else associated with the workplace

The goal of most investigations is threefold:

  • to determine whether the alleged incident(s) or violation(s) have indeed occurred
  • to provide management with actionable evidence regarding what has actually taken place
  • to provide management with actionable advice regarding possible mitigating actions

Things to Consider when Conducting an Investigation in the Workplace

Whenever your organization is involved in a workplace investigation case, you need to be aware of the following:

  • Your organization’s legal obligations
  • The exact role of the investigator
  • That the investigative methods used to gather information and evidence adheres to best practices and guidelines, and are defensible in administrative, civil, or criminal settings
  • The actions that may be required in the aftermath of an investigation

TAL Global’s Workplace Investigations Service

TAL Global offers a wide range of worldwide resources for internal and external investigative and undercover operations. Our in-house and worldwide network of experienced investigators can employ multiple innovative practices in pursuit of rapid results – from routine investigations to complex surveillance, insider threat, criminal, digital forensics, cultural analysis, and high-priority cases.

Our Workplace Investigations Services include:

  • Discreet international background checks for potential business partners
  • Insider threat investigations
  • Outsider threat investigations
  • Integrity assurance investigations
  • Employee misconduct investigations
  • Criminal investigations
  • Business intelligence operations
  • Undercover investigations
  • Urgent response investigations
  • Interrogations, interviews
  • Surveillance
  • Law enforcement liaison
  • Litigation support
  • Organizational culture analysis
  • Conflict identification, management and resolution

Workplace investigations are not for novices and/or amateurs. The adverse effects of an improperly executed workplace investigation can be quite substantial and damaging to the company’s brand. Please contact us about your specific concerns and to learn more about what we can do to help.

© TAL Global, 2019