This webinar will explore the complexities of crime prevention in retail stores and distribution/fulfillment centers. The presentation will touch upon the challenges retailers face in trying to protect their employees, customers, merchandise, and facilities. It will provide pro-active strategies and solutions based on industry best practices.
Topics covered will include: employee and customer safety, types of external theft, including ORC (Organized Retail Crime), internal theft, physical security of merchandise and facilities, effective utilization of video, including remote monitoring and video analytics, exception reporting systems used to identify loss, cash management, including counterfeit currency, fraudulent merchandise returns, and the importance of security awareness and training.
This will be presented by Mike Keenan, CPP, LPC, CFI, and TAL Global’s Managing Director of Retail Loss Prevention. With more than 35 years of professional Retail Loss Prevention experience, Mike, a former Foreign CounterIntelligence Specialist with the Federal Bureau of Investigation (FBI), has managed a wide spectrum of major retailers throughout North America, including Macy’s, Ross, Mervyn’s, Longs Drugs and GAP, each with its own unique set of challenging features. He holds a Bachelor’s Degree in Criminal Justice, is a Certified Protection Professional (CPP) with ASIS International, a Certified Forensic Interviewer (CFl), is Loss Prevention Certified (LPC), and a licensed Private Investigator for the State of California.