Mr. Mike Keenan, TAL Global’s Managing Director – Retail Loss Prevention, sheds light on one of the more complex aspects of RLP – Auditing. In his concise white paper, Mike describes the two keys to a successful auditing program, the process of establishing a solid auditing program, and using online facilities to streamline and accelerate audits.
The world is changing and with it, travel and the business environment. The Executive Protection (EP) profession must also evolve and adapt to provide answers to new and evolving challenges. For example, EP agents are no longer just security agents; they have to be able to provide competent guide services and first-class first-aid.
Continue reading to discover the main challenges facing EP agents and the profession as a whole.
Audits can serve as an important vehicle for ensuring operational compliance, enhancing awareness and accountability, measuring key performance functions, and providing valuable teaching and training opportunities in a retail environment. Still, the impact of an audit on the business depends on the methods we employ, our approach, our attitude and the attitudes the audit fosters, during the audit, as we share the results with stakeholders, and in the post-audit support that we offer store teams.
A recent article in Security Magazine, titled “Patients Are People First”, starts with a grim statement: “Healthcare is one of the most violent professions in the private sector – the number of violent events in the healthcare workplace is on par with law enforcement and corrections.” According to Ryan Weber, the article’s writer, one of the causes of this spike in violence at healthcare facilities is the shift towards a focus on patient satisfaction, and the view of patients as customers, leading to a situation where: “… caretakers often forgo their own safety to produce results, creating a more unsafe work environment and potentially providing a lower level of care.”
A recent article in the British newspaper “The Guardian” casts doubts on a long-held belief regarding workplace bullies. The article contends that, contrary to popular belief, workplace bullies do not suffer from low self-esteem, and therefore, sympathizing with them will not help solve the problem.
It’s not always easy to determine if you’re being bullied at work or you are just the unfortunate recipient of tough, possibly unpleasant, but still legitimate treatment by management or a colleague. Click Here to view a partial list of behaviors that may constitute workplace bullying.
A recent Rand Corporation report titled “Working Conditions in the United States” finds that that the American workplace is a stressful environment for most workers. Yet, despite the stress, the majority of those surveyed reported “…that their job met at least one definition of ‘meaningful’ always or most of the time.”
A recent Rand Corporation report titled “Working Conditions in the United States” finds that women reported verbal abuse, threats, and humiliating behavior at a slightly higher rate than men, but experienced a fivefold occurrence of unwanted sexual attention, compared to that reported by men.
Having the protection of armed bodyguards while traveling through or working in a high-crime or low security region or country can hardly be thought of as a problem. Yet, it turns out that employing improperly trained protection can increase your vulnerability rather than your safety.